Home Buyers & Customers
My Customer App: Real Estate
Browse projects, track construction updates and schedule site visits.
Legal · Updated August 2026
Privacy Policy
One unified policy for the entire Redefine Real Estate Apps suite — written plainly, built for trust, and compliant with Google Play and Apple App Store requirements.
Sales Agents
My Sales App: Real Estate
Manage pipelines, buyer conversations and deal closures on the move.
Internal Management & Admins
My CRM App: Real Estate
Oversee leads, teams, workflows and organisational performance.
01
Introduction
- Redefine respects and protects user privacy across our entire software suite.
- This unified policy applies to all users of our ecosystem: Home Buyers (Customer App), Sales Agents (Sales App) and Internal Staff (CRM App).
- The platform helps users browse properties, manage sales pipelines and handle internal organisational workflows.
02
Information We Collect
Categorised by application so you always know what each app handles.
Customer App
- Name, email address and phone number
- Property preferences and budget range
- Site visit requests and payment schedules
Sales App
- Agent ID and sales performance data
- Customer interaction logs
- Site visit schedules and deal closures
CRM App
- Employee ID and department roles
- Assigned leads and organisational metrics
- Internal workflow data
Universal Data
- Device type and app interactions
- Crash logs and diagnostics
- Notification preferences
03
How We Use Information
Customers
- Personalise property recommendations
- Provide construction updates
- Schedule and confirm site visits
Agents
- Manage sales pipelines
- Track site visits
- Facilitate communication with buyers
Admins
- Monitor organisational workflows
- Review staff performance
General
- Provide customer support
- Improve app features and stability
- Ensure secure cross-platform data syncing
04
Data Sharing & Disclosure
- We never sell or rent user data.
- Data is shared seamlessly and securely between the three apps to facilitate the real estate transaction process — for example, a customer's site visit request is shared with the assigned sales agent.
- We share data only with trusted service providers such as analytics, hosting and cloud services.
- We disclose data only if legally required by authorities.
05
Data Security & Retention
- We use industry-standard security measures to protect sensitive personal, financial and organisational data.
- We retain data while an account remains active, or for as long as required by real estate and corporate laws.
- Users may request account deletion or data anonymisation where applicable.
06
User Rights, Third-Party Services & Changes
Your rights
- Access, edit or delete your personal account data at any time.
Third-party services
- Firebase and Supabase for authentication and data services
- Analytics tools for product improvement
- Cloud hosting providers for secure infrastructure
Policy changes
- Users will be notified of updates through the apps or website; continued use means acceptance.
07
Contact Information
- Redefine Real Estate
- Email: nitheshreddy.email@gmail.com
- Phone: 9849000525
- Country: India